Privacy Policy

Privacy Policy

Last update: December 20, 2024

At Jouven.comYour privacy is important to us. This privacy policy explains how we collect, use, share and protect your personal information when you use our site and services.

1. Information gathering

We collect the following information:

• Personal information provided by the user : last name, first name, e-mail address, telephone number, address, payment information, etc., when you create an account, register for a course or make a purchase.
• Navigation data : IP address, browser type, pages visited, duration of visits, etc., to improve your experience on our site.
• Data collected via cookies : user preferences and analysis data to personalize and optimize our services.

2. Use of information

The information collected is used for :

• To provide, manage and improve our services;
• Processing your registrations and payments;
• Answering your questions and providing customer support;
• Send you updates, offers and marketing communications (with your consent);
• Comply with legal and regulatory obligations.

3. Information sharing

Your data is never sold to third parties. However, we may share your information with :

• Third-party service providers : for payment processing, hosting or data analysis;
• Legal authorities : if required by law or to protect our rights and interests.

4. Data security

We use technical and organizational security measures to protect your information against unauthorized access, loss or modification. However, no transmission or storage system is completely secure.

5. Cookies and Similar Technologies

We use cookies to :

• Personalize your Jouven.com experience;
• Analyze performance and improve our services.

You can manage your cookie preferences via your browser settings.

6. Your rights

You have the following rights concerning your personal data:

• How to find us : obtain a copy of the information we hold about you;
• Correction: request the correction of inaccurate or incomplete data;
• Deletion : request the deletion of your data, subject to legal requirements ;
• Opposition : refuse the use of your data for marketing purposes.

To exercise these rights, please contact us at the following address: [insert contact e-mail address].

7. Data retention

Your personal information will be retained for as long as necessary to achieve the purposes set out in this policy, unless otherwise required by law.

8. Links to Third Party Sites

Our site may contain links to third-party sites. We are not responsible for the privacy policies or practices of such external sites.

9. Changes to the Privacy Policy

We reserve the right to change this policy at any time. Any changes will be posted on this page with an updated date.

10. Contact

If you have any questions or concerns about this privacy policy, please write to us at support@jouven.com .